Frequently Asked Questions

Below are the Studio's most frequently asked questions with detailed answers. If any questions you have remain unanswered, please call the Studio, Tuesday through Saturday, at 512.576.2889. 

What can I expect from our portrait session?

Before being able to schedule your portrait, you'll have a phone call to discuss your session, pay your commission fee and officially book your date on the Studio Calendar. At that time, we will begin to plan and design the perfect portrait session for your family. We'll ask you a few questions to get a sense for all of the personalities in your family, what's most important to capture for you at this time and your preferences for your wall art--whether more traditional or contemporary. Having this conversation before your portrait sessions makes a significant  the difference in your results.

On your portrait session day, Jennifer and Jim will welcome you to their charming historic destination studio, built in 1898!

Some families get dressed for their portraits in the changing room while others arrive ready to go. (This often depends on the ages of the children in the portrait as well as snacks eaten in the car!)

As soon as everyone is ready, Jennifer and Jim create your portraits in front of a carefully chosen backdrop, hand painted and imported from Europe. They will pose and direct you so you know exactly where to put your hands and which way to stand and position yourselves. They will create something truly meaningful and beautiful for you and your family that at the same time is very "you." 

Do you shoot only in B&W or do you provide color?

can we take cell phone pictures during the session? 

Jennifer and Jim are known for their ethereal and luminous B&W photographic portraits but a handful of their clients prefer color and that's within their expertise too. If you prefer color, please indicate that  in your consultation call and we'll help you to plan your clothing and our portrait session accordingly.

Because phones can distract and impede the portrait making process, photos are not permitted to be taken by clients during any part of the actual portrait session or ordering appointment. When in doubt, please ask. Thank you for your kind understanding.

how long will our portrait session last?

how do i see my proofs?

Your actual portrait session lasts anywhere between 30-40 minutes.

Many clients enjoy exploring Lockhart after their portrait sessions by indulging in some world-famous BBQ or eating at one of Lockhart's Chef-led restaurants. Lockhart also offers fun local shops, two art galleries, a coffee shop and a retro toy and candy store that children (and adults) love!

This is an extremely special part of your portrait experience with the Studio. No later than two weeks after your portrait session, you will be scheduled for your cinematic portrait reveal and ordering appointment via Zoom.

This is a poignant time, when we review each of your portraits together with you, allowing you to experience and reflect on the beauty of your family through your portraits. We will help guide you as you select your favorite portraits and presentations that suit your home and aesthetic.

All orders are placed and taken care of at this meeting as on-line postings and printed proofs to take home are not available. (If an additional ordering meeting is requested, a prepaid archiving fee is required.) The reveal is often described as one of their clients' favorite and most memorable parts of working with the Studio.

what is the studio known for?

Jennifer and Jim are known for their exquisite, timeless and luminous Black and White family portraits. Whether a statement piece for the wall of custom home to an intimate handheld Legacy collection of prints, Jennifer and Jim are commissioned by clients who are looking for original artwork of that which is most precious to them—their families.

Being Jennifer and Jim's client is a bespoke and full-service experience. They delight in every portrait commission, serving each family from the very start with excellence and kindness as their guiding values, guaranteeing all of their artwork

Whether a Silver Gelatin Print requiring hours of detailed darkroom
work, or a sleek and modern matte Acrylic portrait, Jennifer and Jim's portraiture is finished as original art.

what should we wear?

What else do we need to do to prepare for our portrait session?

We work with you to help select the right clothing for your custom portraits. Many families opt for a formal or semi formal classic and timeless look, while others prefer a more casual style, such as dark jeans, button up shirts for men, and casual dresses or skirts for women, or textured shirts and sweaters for all. Jennifer provides all scheduled portrait clients with a detailed guide that includes wardrobe suggestions and ideas and she is available to discuss various options as well.

Here are a few suggestions…
Ideally men will have haircuts 1-2 weeks before the portrait session and not immediately before and close shave the day of the session for gentlemen is also recommended.

For women, touching up hair color if needed is also ideal 1-2 weeks before the session.

Celebrity/high profile makeup artistry and hair services available to come to the Studio. Please inquire if you're interested in adding these services to your portrait session.

Simple manicures and getting a good night's rest before your portrait session are recommended. Any additional time you invest in preparing for the portraits will pay off.

Consider bringing your child's musical instrument, ballet costume or equestrian uniform to further capture this time in your child's life.

Where should I hang my artwork? 

Most commonly, clients choose to hang their artwork in their dining room or above the fireplace in their living room where they will see it frequently. Others enjoy hanging their portrait where it can be seen as soon as they walk in the front door of their home. 
Some of our clients who already have original art throughout their homes choose to display their portraits in the children’s bedrooms and playrooms, in their Master bedrooms, or in hallways dedicated to family portraits and family history, i.e. gallery walls. The stairway is also a popular option.

i love them all! how will i choose?

I hate pictures of myself! Help! 

Many times clients are surprised by how moved they are by their portraits. The Studio's in person ordering meeting and selection process helps clients to decide and order with confidence--even those who are more visual and who need to see something first before choosing it.

At your selection and ordering appointment, you'll be able to see your portraits projected to actual size superimposed on your walls which aids in your decision making. And, for those that do fall in love and need assistance with purchasing, interest-free payment plans are available.

You are in for a treat! All ordered portraits are finished with the Studio's  gorgeous signature style and lavish artistry.

The portraits that you select and order receive our highest level of Artistry, including complimentary additional modifications at your request to make your portraits even more beautiful and striking.

Past requests have included softening lines, stray hair removal, whitening teeth, filling in missing or crooked teeth, braces removal, "slenderizing" waists and arms, reduction of double chins, and adjusting clothing, etc.

Perhaps most important to keep in mind is that creating a portrait like this is a true gift for your children. Parents tend to see themselves critically while children simply love seeing the family together. Family portraits are a powerful nonverbal way of showing our children how much they are loved and valued.

If you are the parent who is always behind the camera, or if you dislike yourself in most pictures, please know that this will be a unique experience for you. Jennifer and Jim use their combined 30 plus years of expertise in posing and lighting, which creates flattering portraits that also feel very "you."

do you have weekend appointments?

who should attend the reveal & ordering appointment?

Yes! While our Portrait Sessions are scheduled on Fridays and school and federal holidays at the Studio by appointment, select Saturdays are available, and, as premium appointments, require a higher commission fee.

Ordering and selection meetings are held via Zoom, also by appointment, no later than 2 weeks after your session. The Studio is closed Sundays and Mondays for family time.

If you are married or partnered, both you and your spouse or partner will not want to miss this appointment! 
In most relationships, both members have at least some input (either financial or aesthetic) in the selection process. 

Experience has shown that clients feel much more confident of their choices and decisions when they are made together. If one of you is unable to attend, please call to reschedule. It’s that important!

How will we know the right size for our portraits? 

To help you in your selections, we have a unique review process in place. This enables you to see the portraits in great detail. Then, once your portraits are narrowed down to your top favorites, they can be enlarged or reduced on our system for careful consideration. The process is exciting and fun!

Typically, one size resonates, moves you the most and feels right for you. Our  unique process particularly helps people who are visual and who prefer to see something first before choosing it.

We’re coming in from out of town. Where do you recommend we stay? 

how long will it take to receive my artwork?

Jennifer and Jim have been commissioned by families from Fort Worth, Houston, Pearland, Dallas, Austin, San Antonio and the Hill Country. We have a list of unique and fun places to stay in Lockhart and nearby. 

Lockhart is a popular tourist destination. Over 2 million people come annually from all over the world to eat BBQ in Lockhart. The Main Square offers shopping, both vintage and new, amazing Chef led restaurants, craft cocktails, espressos, 2 art galleries, Texas’ oldest library and a toy and candy store that is a big hit with kids. 

 Jennifer and Jim's canvases are created in Italy while their Acrylics are produced in Germany. Their portraits are painstakingly hand printed traditionally, in the darkroom. 
Clients are given a time frame of 6 weeks up to 4 months for their artwork to be completed. Your artwork will be lovingly packaged and shipped or delivered to you.

We're not really sure we're wall art people. what if we just want a few small PRINTS or digitals?

Most clients have never experienced a portrait session like this. They are truly surprised by the  beauty of the portraits that Jennifer and Jim are able to create of their families.
This is not a cookie cutter or mall type of experience. In fact, it's the opposite. Expect something special. There are beautiful options available to suit a wide range of preferences, with canvases beginning at 1495. Bespoke and custom designed options available. Please see the Studio's Artwork Section for more details.

what is a commission?

how can i contact you?

what is your address?

A Commission is a pre-paid fee to reserve the date on our calendar for your session. The fee is then applied towards your artwork purchase. Our current minimum commission is five hundred dollars. Commission fees vary by day of the week, location, type of session and number of people in the portrait. Please contact the Studio for details.

Feel free to call or text the Studio at 512.576.2889 and we will reply as soon as possible. Please note that we are closed on Sundays and Mondays.

The Studio is ideally situated on the Main Square of Lockhart at 103 E. San Antonio Street, 78644. Built in 1898, the JL Studio is a historic gem that has been renovated as part of Jennifer and Jim’s passion for historic preservation. Lockhart was featured on the cover of Texas Monthly Magazine in 2018 and clients enjoy exploring Lockhart for its BBQ, shopping and historic charm.

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